Syncer - Shopify migration experts
faq

Everything you want to know.

Questions about migrating to Shopify with Syncer: how it works, what it costs, what moves and what happens after go-live. Is your question missing? Let us know.

General

Syncer is the growth machine for Shopify webshops. With Syncer Proof® we move your store to Shopify for free, build it, protect your rankings with SEO Guard® and grow it in Google and AI search for two or three years. One package, one team, one price.

For webshops that want to grow on Shopify. Most come from Lightspeed, Magento, WooCommerce or Shopware. Some already run on Shopify and want to grow faster. Merchants who prefer to migrate on their own use the Syncer app.

Syncer Proof®, our all in one package, and the Syncer app in the Shopify App Store. Inside Proof you get Syncer Migration, Syncer Store Build, SEO Guard®, Syncer Intelligence and Syncer Insights. Syncer Markets and Syncer Channels are coming soon.

Syncer Proof® or the app

Syncer Proof® is the full package: we handle the migration, the store build, SEO Guard® and the growth work for you. The Syncer app is for merchants anywhere in the world who want to run the migration themselves.

Want to grow after the move? Then Proof, because the migration is free inside it. Only need to move your data and rather do it yourself? Then the app, with Assist from our team if you want a hand.

Yes. The Syncer app has a free demo mode for up to 50 products per data type. For Proof we start with a free analysis of your store and a baseline.

Pricing

€800 per month ($927), excl. VAT, with a minimum term of two years. Pay monthly or yearly at that price. Pay two years upfront and you get 10% off, three years upfront and you get 20% off.

Because we earn it back by growing your webshop. That is also why Proof runs for at least two years: real growth takes time, and Shopify plans in three years as well.

No. The free migration and store build are covered by a minimum of two years of Syncer Proof®.

€259 ($300) per month, excl. VAT. Assist, where our team runs the migration with you, starts at €2,500 ($3,000) one-off.

Not for anything inside the package. Your Shopify plan and the apps or tools you choose yourself are billed by those parties.

Platforms

Our platform migration pages cover Magento 1 and 2, Lightspeed, WooCommerce, Shopware, Logic4, Mijnwebwinkel and CCV Shop. Every migration goes to Shopify.

Most likely. We have moved stores off custom builds, ERP-driven shops and platforms nobody supports anymore. Tell us what you run and we will map it in the free migration scan.

Yes. We migrate to Shopify and to Shopify Plus.

Yes. Multiple stores, Shopify Markets and store merging are part of Assisted. Multi-domain sources run as parent and child migrations.

Data

Products and variants, categories mapped to Shopify collections and taxonomy, customers with addresses, orders and order history, CMS pages and blog content, URLs, redirects and metadata, prices including tier prices, and stock levels. The exact list differs per platform. Each platform page shows what moves.

Your legacy data is restructured into Shopify's native taxonomy. Custom fields are mapped to metafields and metaobjects, and content without a direct Shopify equivalent, such as CMS blocks or size guides, can be sent to articles or metaobjects. In Assisted, we configure this for your store.

Yes. Self-serve has no limit on languages or store views. Assisted includes 3 languages and 3 store views in the baseline. Extra ones are checked against the included hours first.

Yes. Live Sync® keeps a preview store current, so your team can test on real data before the switch. Per data type you see what has landed and what is still open.

Downtime and Live Sync®

No. Your current store keeps selling until the switch. Live Sync® keeps your Shopify store identical in the meantime, so the switch itself is a DNS change.

Live Sync® connects to your source platform through its API and streams products, orders, customers and inventory into Shopify in real time. Both stores stay identical right up to the switch. No stale exports, no offline weekend.

Whenever it suits you. The cutover is validated in a dry run first, and there is no export window, so you can switch on a Tuesday morning if you want.

It depends on your platform, catalog size, integrations and store build. Typical ranges on our platform pages run from three to eight weeks for Mijnwebwinkel and CCV Shop up to eight to fourteen weeks for a full Shopware migration with store build. A straightforward migration can run in as little as one week. The free migration scan gives you an estimated timeline for your store.

SEO and SEO Guard®

SEO Guard® is built to prevent that. It inventories every existing URL and maps 301 redirects before the switch, so your redirects go live together with your new store. After launch it monitors positions and traffic, so a drop shows up immediately instead of next month.

Before go-live: redirects and 404s, canonicals and hreflang, titles, descriptions and H1s page by page, and structured data. After go-live: rankings and traffic of your top pages from Search Console, with alerts on drops and weekly reports.

SEO Guard® follows traffic and rankings for 90 days after go-live.

After go-live

SEO Guard® keeps watching your rankings for 90 days. If you want to grow from there, Syncer Proof® takes over with a six-month growth plan for SEO and GEO, executed inside your Shopify store by our team.

The SEO and GEO growth engine for migrated Shopify stores. It handles technical fixes, catalog and product content, structured data and llms.txt, and tracks where your store appears in Google and in AI answers. Baseline and forecast are agreed in month one. If we miss the forecast by more than 20%, the next three months are free.

Syncer Intelligence scores commerce signals from your own data, such as SEO opportunities, data quality, international potential and marketplace readiness. Syncer Insights turns your data into concrete decisions, such as which products to promote and which pages to optimize. Both are live.

Both are coming soon. Syncer Markets will distribute your catalog across Shopify Markets, and Syncer Channels will send clean product data to the sales channels you connect. New releases are listed on the Changelog page.

Support and contact

By email or through the form on the Contact page. We reply within one business day.

Yes. Book a call: 30 minutes with a Syncer engineer to go through your stack, your target setup and the risks we already know about.

A dedicated migration specialist, with someone accountable for the plan. Project management hours are part of the Assisted baseline.

In English, Dutch and German.

Still have a question?

Send it over. Within one business day you get an answer from the people who run the migrations, not from a script.