Customer Story: TriathlonWorld — Migration to Shopify Markets | Syncer

Customer Story: TriathlonWorld

TriathlonWorld is the specialised Dutch online store for triathlon gear: wetsuits, bikes, running shoes, swim equipment and everything else a triathlete needs. Migrating to Shopify made international growth possible through Shopify Markets.

About TriathlonWorld

TriathlonWorld serves both recreational and professional triathletes with a carefully curated range from top brands. The store has a strong position in the Netherlands and ambitions to expand internationally to Belgium, Germany and the UK. Alongside B2C, TriathlonWorld also serves triathlon clubs and sports associations with a small B2B component.

The challenge

  • International range — products are supplied by international brands with multi-currency pricing that needed correct mapping
  • B2C plus small B2B — two customer groups with different prices and order processes
  • Technical product specs — bikes, wetsuits and electronics have extensive specs that had to be stored correctly
  • International expansion — the new setup had to be ready for markets outside the Netherlands

Our approach

  • Shopify Markets setup — we configured Shopify Markets for the Netherlands, Belgium, Germany and the UK with local currencies, languages and tax rules
  • B2B setup — through Shopify Plus B2B we configured a separate login environment for club customers with specific price lists
  • Syncer AI Engine™ — all technical product specs were set up as structured metafields for better discoverability and filtering
  • SEO Guard™ — URL structure protected for every priority product page
  • Mobile performance — the new Shopify theme is mobile-first, critical for an audience that often shops from sports apps

The result

  • International-ready — Shopify Markets active for four markets; international sales started right after go-live
  • Improved mobile performance — load times on mobile significantly improved
  • Working B2B environment — club customers can order easily with their specific pricing
  • All SEO rankings preserved — no loss of organic positions

Customer reaction

"We wanted to grow internationally, but our old platform made that almost impossible. Syncer didn't just migrate us to Shopify — they made us international-ready out of the box with Shopify Markets. Exactly what we needed."

— TriathlonWorld

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